The School Committee recognizes that there may be aspects of the Lexington Public Schools and its operations that are in need of improvement and that students should have some means by which their concerns may be effectively expressed, considered, and dealt with fairly. Such means, if well-conceived and understood in advance, can do much to maintain harmonious relationships among the schools and the students and community.
The traditional "open door" policy in the public school system will be continued. Students—and their parents and/or guardians who believe that a student has received unfair treatment may bring forward their grievance and/or complaint. Any applicable provisions of the Massachusetts General Laws or federal law will be followed by school officials in conducting hearings and reviews of student
grievances, including state and federal laws with respect to student confidentiality and privacy, laws regarding confidentiality of personnel records and requirements under the Open Meeting Law. Procedures will begin with the appropriate authority imposing any necessary penalty or discipline (for example, Principal or teacher) and may ultimately be referred to the Superintendent and then to the School Committee, if necessary, and properly under the jurisdiction of the School Committee.
Every attempt will be made to seek a satisfactory solution to any legitimate grievance in a friendly and informal manner.